FAQ's

Glasgow Departures
Buchanan Bus Station, Killermont St, Glasgow, G2 3NW

Edinburgh Departures
Our scheduled tours depart from the Bus Stand opposite Howie’s, Waterloo Place, Edinburgh.

The tours are designed to appeal to different tastes so please read the itineraries carefully, but if you are in any doubt please tell us your interests and we will be happy to recommend the tour that will suit you best.

Regretfully children under the age of five years are not permitted on any of our scheduled group tours. Children aged between 5-15 are charged at the published child rate.

Our tours travel in 16 seat extra long wheelbase Mercedes mini coaches.

Meals, drinks and refreshments are not included in your ticket price. We believe in giving you the choice to suit your budget.

Your tour will make a lunch stop where there will be cafes, restaurants and/or shops from which you will be able to purchase lunch. You are welcome to bring lunch with you if you like. We do ask that no hot food is brought onto the coach however.

On our multi day tours there will also be places to purchase an evening meal in the village where you are staying as well as the surrounding villages.

Our tours stop for lunch & refreshments in different towns/villages in Scotland. Most stops cater for dietary requirements, however if you have a specific questions regarding this please just ask. You are also welcome to bring a packed lunch if this would be more suitable.

This is limited to one piece of luggage (like an airline cabin bag) with a maximum weight of 15kg per person. For guidance, measurements should be no more than 65cm x 45cm x 30cm / 25in x 18in x 12in. You are allowed one small carry-on bag for onboard personal items.

There are left luggage facilities within the train stations in both Glasgow and Edinburgh should you require to leave luggage behind while on tour.

Discover Scotland Tours Ltd maintains insurance meeting all statutory requirements, we strongly recommend that passengers hold comprehensive and suitable travel, medical and cancellation insurance to cover their period of travel.

You can get 4 seasons in one day but Scotland is stunning no matter the weather.

Scottish weather can be very unpredictable, please bring appropriate clothing for the weather on the day of your tour. Waterproofs and warm clothing is advised for most seasons of the year.

We operate tours all year round and travelling in winter can be the most spectacular time to visit where we get some beautiful days, cold but with beautiful clear blue skies and snow topped mountains.

We want you to enjoy the very best Scotland has to offer and we believe the best way to do this is to get you off the bus as often as we can. We ensure this with a mixture of photo stops and comfort breaks.

Please see the page for your chosen tour and go to the Details tab which lists the optional extras for the tour and their costs. Please note that some attractions are seasonal.

If you have any questions regarding our optional extras please just ask.

We accept reservations right up to the day of departure, but to avoid disappointment, it is always best to book as far in advance as possible.

Cancellations and Refunds
Discover Scotland Tours  have a no minimum numbers policy and gaurantee to go no matter how many passengers are booked to go on tour.

In the unlikely event we have to cancel a tour/excursion due to bad weather and/or other circumstances out with our control you will offered an alternative date of travel or tour/excursion, however if none of these are suitable, you will be offered a full refund with no further liability to Discover Scotland Tours.

One Day Tours 
1. If you cancel your reservation/tour 48 hours or more prior to departure – you will be refunded 90% of the tour price.

2. Cancellations made less than 48 hours prior to departure – no refund will be due.

Multi-Day Tours (2-6 day tours)
1. If you cancel your reservation/multi-day tour 15 days or more prior to departure – you will be refunded 90% of the tour price.

2. Cancellations made less than 15 days prior to departure – no refund will be due.

Shore Excursions
1. If you cancel your reservation/excursion 15 days or more prior to departure you will be refunded 90% of the excursion price.

2. Cancellations made less than 15 days prior to departure – no refund will be due.

3. In the event your ship is unable to dock for whatever reason – you will receive a full refund.

Click here to view our full terms and conditions.

Payment can be made by either Visa or Mastercard.

The tour and the services of a professional driver-guide.

If you are late in arriving at your departure point and consequently miss your tour, you will not be entitled to a refund. Our tours must depart on time therefore we ask all passengers to arrive at their departure point 15 minutes early.

If you require any assistance on the morning of your tour, please call our office on 0141 887 6777 which is open from 7am and we will assist you.

If you wish to do so, please do as it would be greatly appreciated by our driver-guides. The amount is entirely up to you.

Our tours do not require a lot of walking and therefore may be suitable.

Our coaches have a handrail which can aid our passengers up the steps into the vehicle. We can also accommodate fold-able wheelchairs in the storage area of the coach. All passengers must be able to manage the stairs and sit on a coach seat for their tour.

If you require any assistance or have any questions regarding this please contact us and we will be happy to help.

We do not reserve seats on our mini coaches but will accommodate your needs to the best of our ability.

If you suffer from motion sickness please leave a comment in your booking or contact us and we will pass on this information to your Tour Leader.

Highland roads can be very narrow and twisty. Other travel sickness preventatives can also be helpful to ensure you enjoy your tour.

Aside from the recommended clothing listed above, you may also wish to bring:

Cash – some of our tours require our optional extras to be paid in cash, this will be noted on your tour page. Also due to a lack of mobile signals, card machines do not always work in all areas of the Highlands. Therefore it is always best to carry some money with you too. On our multi day tours all of your optional extras & your accommodation are all paid in cash.

Sunscreen  – is always useful as we never know when the sun will come out in Scotland!

Midge repellent – can be helpful in the warmer months, particularly for those who suffer more from insect bites.

Water – we do not provide refreshments on our coaches. While we do make regular stops, bringing along something to drink is always a good idea.

A camera – or phone to take photographs of the beautiful Scottish scenery. If you do take some photos please do share them with us on social media, we love to see photos of our passengers enjoying their tour.

Private & Exclusive tours for families & friends

In the current climate of social distancing and bubbles, now more than ever may be the time to consider a private tour of Scotland for your family and friends.

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